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Privacy Policy for NeuroKeep.

 

We value your privacy and want to be transparent about the personal data we collect, how we use it, and your rights to control that information according to the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), a framework that determines how organizations handle customers’ personal data.

Please see below for our complete Privacy Policy.

 

Privacy: NeuroKeep, the owner of this Website, respects the privacy of users on the Internet and has developed this privacy statement to protect user privacy on its Website. The purpose of this statement is to explain the types of information NeuroKeep (and, by extension, it’s website neurokeep.com) obtain about users of this Website, how the information is obtained, how it is used, how it may be disclosed to others, and how users can restrict its use or disclosure.

 

Personally Identifiable Information: The only piece of information required to submit an inquiry to NeuroKeep, or purchase a product or service, is a valid email address. If personally identifiable information is provided to NeuroKeep it is supplied voluntarily by the user. Users interacting with the neurokeep.com site may provide their first and last names, email address, and other long form information (such as information inquiring about the products or services we provide – see here for our “Contact Us” form) to NeuroKeep to sign up to receive email newsletters, download free products, download media, or purchase products or services. NeuroKeep will only share such information with its partners and agents for purposes related to NeuroKeep’s products and services, including for the purpose of contacting users about products and services that may be of interest to them, delivering products and services to users, or processing payment information. Of course, users may visit the NeuroKeep site without providing their name or revealing any personally identifiable information about themselves.

 

Using the Information: “Personally identifiable information” is information about you such as name, postal address, email address, company name, credit card number, etc. Generally, we may use your personally identifiable information in the following ways:

 

  • To communicate with you about your account or the Site.

  • To pre-populate online forms for your convenience.

  • To build quality and useful services by analyzing user trends and by measuring demographics and interests.

  • To provide you with prompt and effective customer service.

  • To send you products, newsletters, promotional messages, product announcements or other communications that we feel may be of interest to you, although you may opt out of receiving these communications (see “Opting Out” below) at any time.

  • In other ways that you either expressly consent to or instruct us to undertake.

 

How we store, use, share and disclose the Information: Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
 

We may disclose personally identifiable information about you to third parties without asking for explicit consent from you as follows:

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  • NeuroKeep does not sell any of your Personally Identifiable Information to third parties ever.

  • To allow third parties to provide Site features and services. For example, third-party services, such as Google Analytics or other applications offered through the Wix App Market may use your data to provide site performance information. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.

  • To select contractors, consultants and professional advisors so they can provide a service to us. From time to time we may use third parties to help us collect information about our users. In those cases, we will prohibit the third parties from using the information they collect for any purpose other than providing the service to us.

  • As we believe necessary to comply with the law and protect the rights, property or safety of others.

  • If you engage in illegal activity and we respond to a subpoena, warrant or other court order.

  • In connection with the sale or transfer of NeuroKeep or substantially all of their assets, we will share your data with the acquiring party or transferee.

  • Due to circumstances beyond our control.


All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Opting Out: As part of submitting your email to NeuroKeep via submitting an inquiry and/or through purchasing a product you may be registered to receive periodic communications from NeuroKeep, or from other reputable companies affiliated with NeuroKeep. If you do not wish to receive such communications from NeuroKeep, or from the reputable companies affiliated with NeuroKeep, you can:

 

Opt out of receiving future emailed messages by following the “unsubscribe” instructions at the bottom of any emailed message you receive from NeuroKeep, or by sending an email to support@neurokeep.com. You may also request that we delete your information entirely.

 

Please allow 30 days for your opt-out election to take effect. Please note that even if you opt-out of receiving the types of communications described above, we may still from time to time communicate with you about your account or operation of the Site; these communications will not be promotional in nature. For example, if our service is temporarily suspended for maintenance, we might send users an email.

 

Cookies: This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit the Cookies and Your Wix Site page.

 

Except as otherwise provided in this statement, NeuroKeep shall not use information transferred through cookies for any promotional or marketing purposes.

 

Computer Settings: Settings, technical and other information from your computer, such as your operating system, browser version, connectivity, various communication parameters and other information related to the operation and interaction of neurokeep.com sites may be collected by NeuroKeep. Except as otherwise provided in this statement, NeuroKeep will use such information solely in order to enable or enhance technically appropriate formatting of information and graphics provided on the website, as well as access to the website and other NeuroKeep websites. The collection of this information will not include any personally identifiable information about you or any individual user.

 

Information Provided by Children: NeuroKeep’s Websites are not targeted at children and do not collect or use any personally identifiable data from children.

 

Other Websites: NeuroKeep is committed to protecting user privacy on all NeuroKeep Websites and expects the same from any other affiliated websites. NeuroKeep, however, is not responsible for the content or the privacy practices of non-NeuroKeep Websites, including Websites reached through any link that we post. Other Websites may have different privacy policies, or no policy. Users should review the privacy policies of any Website before providing personal information.

 

Disclosure Pursuant to Legal Process: NeuroKeep shall, pursuant to applicable law, regulation or legal process, such as a search warrant, subpoena or court order, allow access to all available and relevant information in order to comply with such process and protect NeuroKeep’s rights and property. NeuroKeep may also allow access to this information in special emergencies where physical safety is at risk.

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Data Rights: We ensure you have the following rights if you subscribe to our content, either directly or through purchasing an app or with any information you provide to NeuroKeep.

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THE RIGHT TO BE FORGOTTEN

You have the right to data erasure. You can have us delete all of your personal data at any time. By unsubscribing from our e-mail content, your data is also erased.

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PRIVACY BY DESIGN

Privacy and data protection is critically considered at the start and throughout our apps and services lifecycles. According to provision 4.5 of the PIPEDA, we only hold and process data that is necessary for our website and services. In addition, data access is limited to only those personnel in charge of the processing. Additionally, our website host collects certain data to power their analytics (see above).

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MANDATORY DATA BREACH NOTIFICATIONS

Our web host implements continual security firewalling and anti-spamming and anti-hacking measures to protect our data. In the unlikely event that our database is breached, you will be notified within 72 hours of us becoming aware of the leak.

 

 

Should NeuroKeep modify its practices regarding the collection or use of information obtained from users in the future, this privacy statement and terms will be amended to reflect such modifications.

 

 

Did you find a mistake or a bug? If there is a mistake on this site or if something isn’t working… or even if you’d just like to give us some feedback, feel free to email at support@neurokeep.com.

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